This workshop is designed to enable delegates to project a more professional image by adding polish, interest and panache to their presentations. Delivering a presentation requires skill, professionalism and confidence. Successful presenters can deliver a persuasive and convincing presentation with style and impact, and as a result can achieve their desired response.

 

In this session, Stella delves into the connection of mental health and the insurance industry. Through interactive discussions and practical tips, we'll explore the unique challenges faced and ways to foster a healthy and supportive work culture.

Financial competency forms part of the mandatory training topics under the Insurance Distribution Directive. In this session Kerris explores the reasons behind this and what intermediaries and brokers need to know when dealing with and in some circumstances advising customers.

Join Kerris as she explores the benefits of diversity in the workplace. She looks at the impact of inclusion on employee engagement and productivity and discuss practical strategies for creating a more inclusive and diverse work environment.

In November 2022 the FCA announced their refreshed ESG Strategy with the aim to “support the financial sector in driving positive change”. Kerris explores the implications this has for the insurance sector and regulated firms, and what it may mean for future regulation

Listen as Matt explores how we can plan and implement change in a managed and sustainable way.

He looks at the typical difficulties and challenges created by change and how we can deliver in a positive and effective manner.

The Insurance Distribution Directive (IDD), and the FCA, set out the requirements for minimum necessary knowledge of the laws governing the distribution of insurance products, including legislation specific to the industry. 

In this session Kerris explores the legislative topics of the Consumer Insurance (Disclosure and Representations) Act (CIDRA) 2012 and the Insurance Act (IA) 2015.  

In this session Jennifer looks into the subject of a client’s financial report, how to understand it and its importance in helping you advise them. She breaks down a typical financial report and analyses what it can tell us about the business, especially any insurance requirements.

This webinar will explore obligations and behavioural standards set under the FCA COCON rules for all staff involved in regulated activities. You'll get an understanding of the background and the context, whilst looking at practicle examples, and what breaches could look like for intermediaries and brokers.

Listen to Kerris as she takes a top-level look into the broad spectrum of neurodivergence including Autism Spectrum Disorders, ADHD and Dyslexia. She'll explore the challenges and opportunities neurodiversity presents to both the individual and the organisation. Kerris will also look at the different ways we can better support neurodiverse employees and make the workplace more inclusive.

This webinar will help you:

• define and recognise neurodiversity and the different forms it can take
  
• learn how to identify and address potential barriers to inclusion for neurodivergent individuals in the workplace
• understand practical strategies and best practices for accommodating neurodiversity and fostering a more inclusive environment where all employees can thrive.

Listen as Kerris gives practical insights and understanding about the obligations and behavioural standards for all people involved in regulated activities under the FCA's Code of Conduct (COCON) rules. 

If you're a team leader or in a managerial role this webinar aims to explain what coaching is all about. Matt will go through the process of how to prepare and deliver effective coaching together with a look at ways you can be supportive as a mentor. There'll be hints and tips on maintaining a positive environment to allow coaching and mentoring to be well received and effective.

This webinar will give you an overview of the key components of the UK GDPR, Data Protection Act 2018 and the requirements for sound data security in an easily digestible and practical format. The webinar will help you:

• understand the broad requirements of the GDPR and DPA 2018
• have an awareness of procedures that could be implemented to help keep data secure
• know the implications and penalties of falling foul of the rules.

This webinar provides an overview of the requirements of the Financial Conduct Authority to avoid conflicts of interest and what to do should a conflict arise. Throughout the session Kerris will look at examples of how conflicts of interest can arise and what can be done to effectively and compliantly manage them.

Join Kerris who'll give you practical insight and understanding about workplace bribery and corruption, focusing on the UK Bribery Act 2010. The webinar covers actions for compliance, risk mitigation and the consequences of corrupt practices.

Watch Matt who'll help you master the art of the SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goal-setting framework to facilitate personal growth and achievement. You'll explore strategies for setting clear and actionable goals, aligning them with your personal aspirations, and developing a roadmap for success.

This webinar will help you:

• understand the SMART framework when setting goals and objectives
  
• distinguish the different motivators to work towards the success of our goals
• recognise the importance of continious monitoring
• identify the link between personal growth and business success.

Personal effectiveness involves utilising your resources - energy, skillsets, and motivation - to develop and reach the goals you set for yourself personally and professionally. In this webinar Kerris will explore techniques on how to effectively manage yourself, your time and achieve your goals through creating and maintaining good habits.

This webinar will help you:

• understand what personal effectiveness is and its importance
  
• recognise some of the key approaches and techniques to enhance your personal effectiveness
• distinguish the differences between good and bad habits and the impacts these can have.

Watch Shalaka Darshane from Business in the Community give an overview of workplace diversity and inclusion, how you can take action to move forward and wider developments in the insurance industry.

Our webinar covers:

• understanding the importance of inclusion
  
• reflecting on how inclusion plays out in the workplace
• how you can feel more comfortable having conversations about inclusion
• identifying actions you can take to be an ally.

Environmental, Social & Governance (ESG) regulation is on the rise globally and goes beyond climate. Find out what it means for you by watching leading provider of training and professional development services, Zing 365, for our exclusive broker webinar. Kerris Earle, training and development manager, helps provide a better understanding the fundamentals of ESG by covering: 

• what ESG is and how it's evolved
• the importance of ESG for modern day business practices
• how ESG relates to key stakeholders
• the role that employees play in helping their organisation achieve their ESG goals
• ESG and insurance.