FOR INTERMEDIARIES ONLY

 

Our claims service

Our personal lines claims service

For information, visit our help and contact section.

Our commercial lines claims service

The quicker you notify us the sooner we can get to work. You can digitally notify the following types of claims:


*via Allianz Claims Hub
 

For complex claims we’ll provide you with a dedicated handler from first notification to settlement. 

If the claim requires it, we’ll personally visit your customer so that we can quickly understand what’s needed to get them back up and running.

Using our supplier network creates a smoother customer experience and helps contain costs.

From leading loss adjusters and solicitors to specialist rehabilitation providers, along with our national repairer network, we’re ready to support your customers.

Read our Quick Guide to learn about the time savings you could achieve.
 
Whether you've a simple or complex claim you can get quick updates via Live Chat within Allianz Claims Hub.

Recognition for our claims service

Commercial Lines Insurer of the Year
British Claims Awards 2021
UK Market Claims Service Quality Marque Gracechurch 2024
Major Loss Award
British Claims Awards 2022

PODCAST

How can the insurance industry make the process of making a claim less stressful for policy holders? The podcast looks at how to make the claims process easier and simpler, how some subtle changes to the claims process are better for the environment, and what increasing inflation means.

ARTICLE

Insurance consultancy Gracechurch has awarded Allianz Commercial its Service Quality Marque (SQM) for the eighth year in a row and is the only insurer to receive this accolade.  

ARTICLE

The phased ban on new petrol and diesel cars is going to have a seismic impact on the motor market. Influencing which vehicles are bought and how they are run, the move brings a range of challenges for fleet managers.