Insurance Tomorrow podcast

Steph McGovern and experts from across the industry discuss major global business trends, their impacts on the insurance industry and
the challenges they pose to insurance brokers. 

Latest podcast episode

eCommerce and the implications for the insurance industry

With the rapid development of eCommerce in the last five years, our latest episode looks at how businesses can keep up with new technology, supply chain disruption, and increasingly demanding customers and how insurers can help businesses stay secure as they evolve.

We discuss the future of eCommerce and the next challenges this sector faces with our host - Steph McGovern - who is joined by:

  • Sarah Murrow, CEO, Allianz Trade UK & Ireland
  • Huw Evans, Head of Insurance at KPMG

Previous podcasts

How marginal gains can lead to Olympic Gold and business success

In another special episode of Insurance Tomorrow, we look at how preparation and how marginal gains can lead to success, inside and outside of the sporting arena. As the proud partners of Team GB and ParalympicsGB, we thoroughly enjoyed talking about the relationship between performance and results.

Working towards winning with Jody Cundy

In this special episode of Insurance Tomorrow, we look at the parallels between sport and business life, and how resilience, marginal gains and thorough preparation can benefit a range of situations, from the trackside to the workplace.

Evolution of products, digitalisation and customer behaviours - what do brokers need to know?

What is it going to take to bring the insurance industry into a new era of trust, climate risk and changing customer behaviours? How can the industry make its products better, and provide cover the that people and companies need?

What's next for insurance?

The BIBA conference has a well-earned reputation for showcasing the most influential and inspiring trends for our industry. In our BIBA special episode we discuss the future of customer experience, how brokers drive the insurance sector, and how things could change over the next decade.

Insuring self-driving cars

Autonomous vehicles or self-driving cars are supposed to be just round the corner, but we’ve been saying this ever since the first episode of Insurance Tomorrow.

They may seem like something from science fiction, but a few specialised examples could hit the roads in a few years time. The benefits and implication the technology could bring are huge, but so are the challenges for the insurance industry...

The best of 2023

In the last episode of Insurance Tomorrow for 2023, we look back at some of the most significant issues we have discussed over the past year, as we examine some of the most important global trends in the months and years to come and explore how they might affect the insurance industry.

Our host - Steph McGovern - discussed the cost of living crisis, the skills shortage, artificial intelligence, and even recorded an episode live at the BIBA conference.

Delivering net zero and sustainable business

In this episode we look at how the insurance industry can drive the transition to net zero, and the importance of ESG for business.

While the transition to net zero can appear like a huge long term task for firms just starting on their net zero journey, our host - Steph McGovern asks what practical things can insurance companies do now to have a positive impact on climate change.

AI in Insurance: Getting the Balance Right

Over the past few months, we've heard a lot about AI, or Artificial Intelligence. In this podcast we explain how AI can analyse data from various sources such as customer information, accident reports, and policy details.

Discussing how AI can help the insurance industry by assessing the validity of claims, calculate payouts, and even detect fraudulent activities.

The Skills Shortage: Getting Staff Back to the Workplace

Many small businesses have struggled to recruit people in the last year, partly because fewer people are in employment than before the pandemic. It looks like one of the biggest risks is that they will find it difficult to grow if they can’t find enough staff.

The government is encouraging older workers back to the office, after many took early retirement but are there are skilled workers, particularly those who want to work part time, who could also help?

Making your business strong and resilient

In this episode we talk about how to ensure your business remains resilient in challenging times.

Over two thirds of SMEs in the UK are concerned about the ongoing cost-of-living crisis, inflation and energy prices. The economic outlook is uncertain, with increasing inflation, and a downturn in consumer confidence. So what should businesses do?



 

Making your business strong and resilient

In this episode we talk about how to ensure your business remains resilient in challenging times.

Over two thirds of SMEs in the UK are concerned about the ongoing cost-of-living crisis, inflation and energy prices. The economic outlook is uncertain, with increasing inflation, and a downturn in consumer confidence. So what should businesses do?



 

Webinars full of practical advice and support

From emerging risks to business and market issues, our webinars give you the opportunity to ask out experts your questions.

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