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Recorded live in front of a studio audience from the 2023 BIBA Conference in Manchester.
Hear some of the most influential speakers in the industry discuss the key issues facing brokers today, from how the cost of living crisis may cause more under insurance to how AI can help the industry fight fraud.
Our host - Steph McGovern - is joined by:
According to Cambridge Wireless, 5G has the potential to stimulate $13.2 trillion in global sales by 2035. What is 5G and how it will impact businesses?
Watch our expert James Tucker, Transformational Propositions Manager
Or listen to our podcast.
Featuring:
Smart devices – connected through the Internet of Things, talking to each other, and harvesting data in real time – are on the rise. These sensors are being used to measure water, fire and other risks. PWC estimate that £10.8 billion pounds was spent on smart devices in 2019.
It has the potential to completely redefine the traditional insurance business model, shifting the focus from paying out after the event, to the prevention of accidents occurring in the first place.
Watch our expert, James Tucker, Smart Technology Manager
Autonomous vehicles are changing the way we think about driving in the future. With levels of autonomy already present in some cars, this exciting technology has the ability to disrupt typical insurance models.
What will our towns and cities look like in the next few decades and what are the risks and benefits these vehicles could bring for business, and for all of us?
Watch our expert, Glen Clarke, Head of Transformational Propositions
Businesses and the insurance industry can now gain deeper insight into customers, risks and trends with data science. It has the potential to transform organisations as we generate and analyse more data every day.
Watch our expert, James Tucker, Smart Technology Manager or read James Tucker's Q&A to find out more on data science
Robotics are revolutionising many parts of the business world, including the insurance industry. Advocates for the technology promise that it will be a positive influence for a workforce, increasing productivity and freeing up people for more beneficial roles. But in reality, is this true? And how will it affect insurance in the future?
Watch our expert, Jenny Steyn, Head of Business Systems or read her Q&A to learn more about robotics and the insurance industry
Artificial Intelligence (AI) already touches numerous aspects of our lives, from smart metering in our homes, to voice activation on smart phones. A recent study found that 91% of enterprises expect artificial intelligence (AI) to deliver new business growth by 2023.
Watch our experts, Adam Rates, Head of Strategy and Architecture.
Despite nearly two thirds of smart security being found in residential properties, there are many benefits for commercial properties. But what are the benefits and considerations businesses need to factor in before making the switch.
Watch our expert, James Tucker, Transformational Propositions Manager or read James Tucker's Q&A to find out more on smart security
A recent report estimates there will be more than 76,000 drones in use across UK skies by 2030, with nearly 630,000 people working in the drone economy, adding 42 billion to UK GDP.
They’re already being used in many sectors including farming, the emergency services and the insurance industry. But their relatively low cost also means they are affordable to the general public. How will the wider business world benefit from drone technology and how should the insurance industry adapt as ownership grows?
Watch our expert, Tom Chamberlain, Underwriting Manager, Aerospace and General Aviation at Allianz Global Corporate and Specialty or read his Q&A to learn more about drones
67% of the population use social media presenting new marketing opportunities for businesses. But how can brokers and SMEs use social media within their businesses?
Watch our expert, Stephanie Mylchreest, Marketing Consultant or read her Q&A to learn more about social media and the insurance industry
There is plenty of excitement around Blockchain, but could it transform the global insurance industry? It’s also widely acknowledged that many businesses are only just starting to get to grips with what is possible.
Nick Hewer discusses blockchain in our Insurance Tomorrow podcast with:
More than half of all humans globally live and work in cities and urbanised areas, with this set to increase to 68% by 2050. Taking population growth into account, the United Nations estimates that this could mean another 2.5 billion people will be living in the world’s cities.
So cities are becoming smarter. Risks will change. Old risks such as burglary and theft will diminish, new ones, like cyber, will emerge. Being able to respond to these changes with the right cover will be essential for insurers.
Nick Hewer discusses blockchain with:
We use smart technology every day without really thinking about it – from watches to speakers, mobile phones to doorbells.
Technology like this on a much larger scale is having a significant impact on industry, representing the fourth revolution in manufacturing.
Steph McGovern explores smart industry and its impact in the insurance industry with:
‘Emobility’ is a concept referring to electrified power in all types of vehicles – from electric cars, to scooters and e-bikes. Emobility already exists today in many forms and is continuing to grow, and it’s predicted that electric vehicles will become common transport on our roads across UK by 2030. But what will be the impact of this for brokers, businesses and insurers?
Steph McGovern explores Emobility and its impact on the insurance industry with:
‘Emobility’ is a concept referring to electrified power in all types of vehicles – from electric cars, to scooters and e-bikes. Emobility already exists today in many forms and is continuing to grow, and it’s predicted that electric vehicles will become common transport on our roads across UK by 2030. But what will be the impact of this for brokers, businesses and insurers?
Steph McGovern explores Emobility and its impact on the insurance industry with:
Autonomous vehicles are changing the way we think about driving in the future. With levels of autonomy already present in some cars, this exciting technology has the ability to disrupt typical insurance models.
What will our towns and cities look like in the next few decades and what are the risks and benefits these vehicles could bring for business, and for all of us?
Watch our expert, Glen Clarke, Head of Transformational Propositions
2019's Allianz Risk Barometer identified that the three top risks for businesses are currently cyber, business interruption and changes in legislation and regulation. Andy Miller gives guidance around the issues surrounding these risks, and explains what brokers can do to assist businesses.
Watch our expert, Andy Miller, Technical Manager of Loss Control Engineering or read Andy's Q&A to learn more about risk management
Business Interruption, both damage and non-damage, can have catastrophic consequences, yet research shows that only 1 in 3 UK business have sufficient cover. Insurance Tomorrow's podcast panel discuss the changes to BI insurance in recent years, and how brokers can offer customers more comprehensive advice on the subject.
Featuring:
How are the changes in terrorists' methods affecting businesses?
Watch our expert, Srdjan Todorovic, Head of Terrorism, RUL at Allianz Global Corporate & Specialty as he talks through changes in the techniques used by terrorists, and what can be done to reduce the implications of these new styles of attack on businesses.
Technology has revolutionised the business world, from the way an organisation interacts with customers or clients to the way they store and read data. According to Allianz, by 2020 the data universe will reach 40 zettabytes – that’s the equivalent of every person in the world filling ten 64GB smart phones with data.
The research also suggests cyber crime costs the world economy 445 billion dollars a year. The attacks varied from bringing down entire computer networks to large data breaches. But cyber crime doesn’t discriminate depending on the size of the company. The Federation of Small Businesses discovered that two thirds of their members have been a victim of cyber crime in the last two years.
Watch our expert, David Hull, Information Security Senior Analyst or read the Q&A with David
May 2020 featured:
Run time: 22:10 minutes
October 2018 featured:
Run time: 29:01 minutes
February 2020 was the wettest on record for England according to Met Office Statistics. The UK was hit by two storms; Denis and Ciara in subsequent weekends causing storm damage to hundreds of homes and businesses across the country.
By contrast, the summer of 2019 saw the UK’s highest ever temperature recorded. A high of 38.7 was measured in Cambridge in July. So is this down to climate change? What does this mean for the insurance industry and the businesses they protect?
Featuring:
In 2016, insurers detected 125,000 dishonest insurance claims valued at 1.3 billion pounds according to the Association of British Insurers.
But the insurance industry is fighting back. In 2018, Allianz announced they’d made record savings of nearly 63 million pounds in their battle against insurance fraud.
So what tricks are fraudsters using and what is being done to prevent it?
Nick Hewer discusses fraud and it's implications with:
Allianz Commercial detected £70 million worth of insurance fraud in 2022, an increase of over ten percent on the previous year. This is similar to other fraud upticks, when with each economic downturn, insurers usually see fraud escalate. In this episode we drill into the reasons why, and what can be done to combat the fraudsters.
Our guests explain that even though we are in the midst of a cost-of-living crisis, we don't want our honest customers to bear any additional costs from fraudsters.
To find out what brokers should be aware of in the insurance fraud space and what can they do to help prevent it, our host - Steph McGovern - is joined by:
What does Brexit mean for the UK insurance industry?
What tangible effects has the referendum decision already had? What impacts and risks should UK businesses and insurance brokers already be planning contingencies for? Which possible opportunities should we be poised to take advantage of?
Nick Hewer hosts an in-depth discussion with an expert panel:
In the last year, ‘resilience’ has become a buzzword, as businesses are faced with the uncertainty caused by external factors more than ever; the pandemic, economic downturn, natural disasters or the potential of other threats like cybercrime.
Steph McGovern explores business resilience and its impact on the insurance industry with:
It’s not been an easy time for business owners over the last few years. In this episode we talk about how to ensure your business remains resilient in challenging times.
Over two thirds of SMEs in the UK are concerned about the ongoing cost-of-living crisis, inflation and energy prices. The economic outlook is uncertain, with increasing inflation, and a downturn in consumer confidence. So what should businesses do?
Providing some advice to ensure businesses remain business resilient during such unpredictable times our host - Steph McGovern - is joined by:
Underinsurance isn’t a new concept and has always been an issue for insurers, brokers and businesses of all sizes. But given the events of the last year – namely the pandemic and Brexit - businesses might be facing more underinsurance than ever before.
Businesses have had to adapt their businesses; with their employees working from home or changing how they provide their products. But as a result of these changes, businesses may have new requirements for their insurance coverage which hasn’t been considered.
Steph McGovern explores underinsurance and its impact on the insurance industry with:
When the worst happens, telling a client that they were underinsured is likely to be hard news to deliver.
We explain how brokers can help ensure that companies are adequately insured. Discussing underinsurance and its implications, our host - Steph McGovern - is joined by:
According to HSBS, 48% of businesses believe sustainability is key to their growth plans and 57% are planning to increase expenditure in this area.
Our Allianz expert Carolyn Rich, Head of Brand Marketing and Social Responsibility discusses why sustainability has become a key focus over the last few years and why businesses need to adapt to remain competitive in a changing world.
Three of our Allianz experts from across the business discuss how sustainability will affect the insurance industry and businesses, and what can be done. This Insurance Tomorrow podcast looks at three areas of sustainability affecting the insurance industry; sustainable claims, climate change and sustainability as a business. And importantly discuss how this will impact and affect businesses and brokers.
Our Allianz experts are:
February 2020 was the wettest on record for England according to Met Office Statistics. The UK was hit by two storms; Denis and Ciara in subsequent weekends causing storm damage to hundreds of homes and businesses across the country.
By contrast, the summer of 2019 saw the UK’s highest ever temperature recorded. A high of 38.7 was measured in Cambridge in July. So is this down to climate change? What does this mean for the insurance industry and the businesses they protect?
This Insurance Tomorrow podast features:
Sustainable Claims is a crucial element of Allianz’s business and combines protecting customers while aiming to meet environmental commitments.
It means that physical damage resulting in a claim could be fixed using recycled or sustainable products. But it’s about much more than parts.
Discussing the future of sustainable claims, our new host - Steph McGovern - is joined by:
It’s been reported that 40% of millennials will look to work for companies with a sustainability agenda. So it's important for business owners to look at where they can implement sustainability throughout their practices including their supply chains.
Our Allianz expert Jamie Chalmers, Supplier Relationship Manager discusses why adopting sustainability in supply chains is important including, benefits it may bring to businesses, society and the environment.
‘Emobility’ is a concept referring to electrified power in all types of vehicles – from electric cars, to scooters and e-bikes. Emobility already exists today in many forms and is continuing to grow, and it’s predicted that electric vehicles will become common transport on our roads across UK by 2030. But what will be the impact of this for brokers, businesses and insurers?
Steph McGovern explores Emobility and its impact on the insurance industry with:
Are you thinking of going electric - with your car that is? From 2030, there won't be a choice: new conventional petrol or diesel cars and vans won't be sold in the UK.
We look at the implications as we move to e-mobility for the insurance industry. From where liability lies if there is an issue with charging vehicles and the infrastructure behind plugging in your car and van, to what happens in the event of a claim.
Discussing electric vehicles and the implications, our host - Steph McGovern - is joined by:
The latest Insurance Tomorrow podcast from Allianz is out now! Join industry experts for an unscripted conversation about how renewable energy is changing the way we live and the role of insurance in this evolving marketplace.
Steve Kelly, Head of Insurance Engineering, Construction and Power at Allianz, Daniel Grosvenor, UK Power, Utilities and Renewables Lead at Deloitte and Kris Timmermans, European renewables lead at Accenture discuss what can expect to see in this rapidly developing space.
Just how do our ESG responsibilities impact small businesses?
Steph McGovern chats to Glen Clarke and Jo Goddard about how small businesses can start becoming more sustainable.
Discussing all matters ESG our host - Steph McGovern - is joined by:
Three of our Allianz senior board members join us to discuss the future of insurance, in light of the recent Covid-19 global pandemic. How will it impact the insurance industry, brokers and SMEs in the next years and decades to come?
Joining us for this discussion are:
Despite nearly two thirds of smart security being found in residential properties, there are many benefits for commercial properties. But what are the benefits and considerations businesses need to factor in before making the switch.
Watch our expert, James Tucker, Transformational Propositions Manager or read James Tucker's Q&A to find out more on smart security
Smart devices – connected through the Internet of Things, talking to each other, and harvesting data in real time – are on the rise. These sensors are being used to measure water, fire and other risks. PWC estimate that £10.8 billion pounds was spent on smart devices in 2019.
It has the potential to completely redefine the traditional insurance business model, shifting the focus from paying out after the event, to the prevention of accidents occurring in the first place.
Watch our expert, James Tucker, Smart Technology Manager.
Businesses and the insurance industry can now gain deeper insight into customers, risks and trends with data science. It has the potential to transform organisations as we generate and analyse more data every day.
Watch our expert, James Tucker, Smart Technology Manager or read James Tucker's Q&A to find out more on data science
A recent study found that 91% of enterprises expect AI to deliver new business growth by 2023. AI can refer to many technologies and can enable digitalisation within businesses. But howcan brokers can use this to enhance their business proposition?
Watch our expert, Adam Rates, Head of IT Strategy and Architecture, or read his Q&A to find out more on AI and digitalisation
There is plenty of excitement around Blockchain, but could it transform the global insurance industry? It’s also widely acknowledged that many businesses are only just starting to get to grips with what is possible.
This Insurance Tomorrow pocast features:
More than half of all humans globally live and work in cities and urbanised areas, with this set to increase to 68% by 2050. Taking population growth into account, the United Nations estimates that this could mean another 2.5 billion people will be living in the world’s cities.
So cities are becoming smarter. Risks will change. Old risks such as burglary and theft will diminish, new ones, like cyber, will emerge. Being able to respond to these changes with the right cover will be essential for insurers.
This podcast features:
The working week no longer means Monday to Friday, 9 to 5. Home working and the gig economy are changing the workplace, and according to figures published by the ONS in February 2019, the number of self-employed people in the UK increased from 3.3 million people in 2001 to 4.8 million in 2017 – that’s just over 15% of the workforce.
So in this era of new working patterns, does that demand new ways of thinking about insurance?
This Insurance Tomorrow podcast features:
This Insurance Tomorrow round table discussion explores key trends and topics which are to be covered at the BIBA 2019 conference such as cyber and mental health in the workplace.
Nick Hewer welcomes three of our Allianz senior board members:
Technology has really shaken up the customer experience. Products and services are available around the clock at the touch of a button, and customers are interacting with companies through chatbots on their smartphones.
So what does this mean for customer expectations, how are they changing? And what opportunities and risks does this present for the insurance industry? In this episode of Insurance Tomorrow podcast, hear from our experts on how companies are working to future proof their customer services.
Featuring:
According to Cambridge Wireless, 5G has the potential to stimulate $13.2 trillion in global sales by 2035. What is 5G and how it will impact businesses?
Watch our expert James Tucker, Transformational Propositions Manager
We use smart technology every day without really thinking about it – from watches to speakers, mobile phones to doorbells.
Technology like this on a much larger scale is having a significant impact on industry, representing the fourth revolution in manufacturing.
Steph McGovern explores smart industry and its impact in the insurance industry with:
Recently, open banking has enabled authorised third parties to access the financial data of individuals and businesses, to provide recommendations on products and services. The FCA is now looking at how this data sharing could help sell other financial products such as insurance. This is known as open finance.
But what impact could this have on the insurance industry?
Steph McGovern explores Open Finance and its impact on the insurance industry with:
In this episode we talk about the new ways of working in a post pandemic world, and what can be done to help businesses, customers, and employees thrive in this environment.
Flexible working has been shown to provide employees with more control, transmits trust, allows for a better work-life balance and can even have a positive effect on the environment. But how do we make it work without undermining team building and a collaborative culture?
Our host - Steph McGovern - is joined by:
Working from home has become the new 'normal' for many businesses during the pandemic. Employees have had to adapt new working arrangements, making it important for employers to really consider the impact on wellbeing and the need for support for their employees.
Watch our expert Julie Harrison, Chief HR Officer explain more about the important of wellbeing support and how insurance products are having to adapt as a result.
What does Brexit mean for the UK insurance industry? What tangible effects has the referendum decision already had? What impacts and risks should UK businesses and insurance brokers already be planning contingencies for? Which possible opportunities should we be poised to take advantage of?
Nick Hewer hosts an in-depth discussion with an expert panel:
Political shifts across the world are more significant than at any time since the end of the Cold War. What will Donald Trump’s aggressive and isolationist rhetoric actually mean in the long term? Does the prospect of China being forced to open its markets present big opportunities? And does the recent disintegration of our relationship with Russia cause major concern for UK business?
Specifically for the UK insurance Industry, which of these trends should brokers be watching most closely, and what opportunities could they present?
FIn this Insurance Tomorrow podcast Nick Hewer is joined by:
In the last year, ‘resilience’ has become a buzzword, as businesses are faced with the uncertainty caused by external factors more than ever; the pandemic, economic downturn, natural disasters or the potential of other threats like cybercrime.
Steph McGovern explores business resilience and its impact on the insurance industry with:
Many small businesses have struggled to recruit people in the last year, partly because fewer people are in employment than before the pandemic. It looks like one of the biggest risks is that they will find it difficult to grow if they can’t find enough staff.
The government is encouraging older workers back to the office, after many took early retirement but are there are skilled workers, particularly those who want to work part time, who could also help?
Making sense of this conundrum, our host - Steph McGovern - is joined by:
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