Our frequently asked questions and how-to guides can help you manage your online account. If you need to claim, we're a phone call away.
For everything else, it's over to you.
Our frequently asked questions and how-to guides can help you manage your online account. If you need to claim, we're a phone call away.
For everything else, it's over to you.
First things first, make sure you and your passengers are safe - your claim doesn’t need to be reported to us immediately.
Once you’re comfortable, you’ll need to:
You’ll need to call the police if:
Then, give our claims team a call at any time.
Calls will be recorded. For Text Phone, first dial 18001
You can make changes to your policy 24/7 – simply:
If you'd like to make changes with effect from the renewal date, then please select the 'renewal, make changes' tile and you can make your changes there. Make sure you save any changes you make.
For more about renewals, visit our renewal page.
You're in complete control of your Allianz Car Insurance account, so you can make changes, update or check on your policy, 24/7.
If you have any Allianz Car Insurance related queries, or need to tell us about a technical difficulty, please email us.
To help us find your policy, please include with your full name, postcode, and vehicle registration. This will help us locate your policy.
Sometimes it can take us a little longer. Don’t worry, we’re probably just a little busier than usual. Please don’t email again if you’re waiting for a reply, as this can delay us getting back to you and other customers.