We're digital first
We're all about making things simple, so you can get on with what matters. No hold music, no paperwork, no fuss.
Just an online account where you can manage, update and check your policy whenever suits you.
How-to guides
Wondering how to manage your Allianz Home online account? Our guides will help you stay in control of your cover.
How-to videos
Our videos are a step-by-step guide to help you make changes in your online account. Let us show you...
Home insurance FAQs
We've put together your frequently asked questions all in one place to help you stay in control of your cover.
Need help with a new or existing home claim?
You can do everything online and if you need help, just email us...
Send us an email
All fields marked with * are required
Waiting for a response?
Replies usually take up to 24 hours.
Sometimes it can take us a little longer. Don’t worry, we’re probably just a little busier than usual. Please don’t email again if you’re waiting for a reply, as this can delay us getting back to you and other customers.
Sometimes it can take us a little longer. Don’t worry, we’re probably just a little busier than usual. Please don’t email again if you’re waiting for a reply, as this can delay us getting back to you and other customers.
Need to make a claim? You're in safe hands
Start a claim
Tell us if you’re not happy with our service
Make a complaint