23 January, 2025
Allianz UK appoints new chief claims officer
Allianz UK has announced Matt Cox as its new chief claims officer (CCO) effective 3 February 2025, subject to regulatory approval.
The senior move reflects the creation of a new united claims function, bringing together Allianz UK’s expert commercial¹ and personal claims teams. The newly-created position of CCO has also been added to the Allianz UK Executive Committee, highlighting the strategic importance of claims management at the centre of the organisation.
Matt will move from his current position as Allianz UK’s chief audit officer and he will remain on the Allianz UK Executive Committee, reporting directly to Allianz UK CEO Colm Holmes. He will be responsible for leading the claims function across Allianz UK. Allianz Commercial’s large corporate and specialty claims function will continue to be managed and operate separately.
With extensive financial services experience across life insurance, general insurance and investment management businesses, Matt has spent more than 23 years working with leading global organisations.
Matt is an established senior leader within Allianz UK and has been with the business and part of the Executive Committee for four years. Since joining Allianz in 2021, Matt has led the internal audit function with great success, providing assurance over personal, commercial and specialty lines across the UK and working extensively with colleagues across the globe. Prior to this, as a partner at Deloitte LLP, Matt led internal audit services for insurers and other financial services organisations.
Colm Holmes, Allianz UK CEO, commented:
“I’m delighted to welcome Matt to his new position as chief claims officer. He is a fantastic people leader and his passion for customers and excellent service is clear to everyone he works with. I’m looking forward to him bringing a new perspective to our Allianz claims function as we unite our expert teams.
“Bringing our claims teams together will improve our digital capability, create more time value-added services, and ultimately help us to best serve customers. This is an exciting time for us as we unify our business to leverage the strength of Allianz and continue towards our goal of becoming the leading general insurer in the UK.”
Notes to Editors
1. This does not include large-corp and specialty lines for Allianz Commercial.
Media contact:
Paul Platt | paul.platt@allianz.co.uk | 07385 340 347
Sian Baker | sian.baker@allianz.co.uk | 07891 570 995
About Allianz Holdings plc
Allianz Holdings plc is the non-regulated holding company which owns the principal insurance operations of Allianz SE in Great Britain including Allianz Insurance.
About Allianz
About Allianz
The Allianz Group is one of the world's leading insurers and asset managers with around 125 million* private and corporate customers in nearly 70 countries. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing around 764 billion euros** on behalf of its insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage about 1.8 trillion euros** of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we are among the leaders in the insurance industry in the Dow Jones Sustainability Index. In 2023, over 157,000 employees achieved total business volume of 161.7 billion euros and an operating profit of 14.7 billion euros for the group.
* Including non-consolidated entities with Allianz customers.
** As of September 30, 2024.
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This document includes forward-looking statements, such as prospects or expectations, that are based on management's current views and assumptions and subject to known and unknown risks and uncertainties. Actual results, performance figures, or events may differ significantly from those expressed or implied in such forward-looking statements.
Deviations may arise due to changes in factors including, but not limited to, the following: (i) the general economic and competitive situation in the Allianz’s core business and core markets, (ii) the performance of financial markets (in particular market volatility, liquidity, and credit events), (iii) adverse publicity, regulatory actions or litigation with respect to the Allianz Group, other well-known companies and the financial services industry generally, (iv) the frequency and severity of insured loss events, including those resulting from natural catastrophes, and the development of loss expenses, (v) mortality and morbidity levels and trends, (vi) persistency levels, (vii) the extent of credit defaults, (viii) interest rate levels, (ix) currency exchange rates, most notably the EUR/USD exchange rate, (x) changes in laws and regulations, including tax regulations, (xi) the impact of acquisitions including related integration issues and reorganization measures, and (xii) the general competitive conditions that, in each individual case, apply at a local, regional, national, and/or global level. Many of these changes can be exacerbated by terrorist activities.
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Media contacts:
Paul Platt
Head of External Communications
Head of External Communications
Email: paul.platt@allianz.co.uk
Mobile: 07385 340 347
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