Which part of the application do you need help with?
Completing the application form
You should choose the “Personal” form if the bank account used is a personal account. If the bank account is in your business/trading name, then you should choose the “Business” form.
You’ll then need to know the legal status of your business.
You need to complete the application with your Managing Agent details. However, if payments are being made through the policyholder's bank account, then the policyholder must be the applicant.
Please make sure you enter the policy number relating to your client’s policy in the appropriate field. If you don’t have the policy number, please complete the policyholder name in the “Policy reference” field.
After completing the application form
Payments
Advance payment and charges
Advance payment paid by Direct Debit:
Advance payment paid by other means e.g. BACS or Credit/Debit Card:
You’ll need to call 0330 1021820, option 2 with your CIFW number, which is quoted in your confirmation email.
If you have applied via a paper application, please call us and a member of the team will be able to help you.
If you let our team know you wish to settle the advance payment of your agreement by card or by BACS then they’ll confirm the amount needed and advise how to make the payment.
Provided the advance payment clears and there is no problem with the direct debit set-up, you’ll receive your Credit Agreement giving details of future payments at least one week before the next payment date.