Before the Event (BTE) insurance is often purchased as an ‘add-on’ to a motor, home or commercial lines policy. It covers the legal costs associated with bringing or defending a legal action and can be a valuable addition to the primary insurance, saving customers time, money and unnecessary stress in the event of a legal dispute.
The BTE market is well established in the UK; however, there still appears to be a lack of wider public acknowledgement and understanding of the comprehensive range of covers and legal support that’s available to consumers and businesses.
Insurers and distributors of legal expenses insurance play an important role in ensuring that customers are adequately educated to understand the range of covers provided by legal expenses policies, as there are very different cover elements depending on whether the purchaser is a consumer or a business. This includes not only the indemnified sections of cover but also some of the additional services provided, such as legal advice helplines and online document support.
Through improved knowledge and education, BTE legal expenses may at last be able to rid itself as being seen as a low cost commodity add-on product. It should be appreciated as a real value added solution to protect customers against the uncertainty of costs (and legal expertise) when bringing a legal action independently.