Legal professionals were effectively thrown into the deep end when it came to conducting hearings remotely. Lockdown has caused an astonishing backlog of half a million cases in England and Wales1, so to avoid adding to this any more than necessary, the courts, law firms and chambers moved quickly into a virtual environment. Like most, this was smoother than originally anticipated but did not come without its challenges, many of which were explored in the recent Civil Justice Council (CJC) report.
We’ve all been the victim of technological failures, probably never more so than in the last five months – and legal hearings are no exception. From slow rural broadband, system glitches, privacy and data security concerns.