Kuldip will oversee the propositions, communications, customer experience and claims relationship manager (CRM) teams.
Allianz Commercial has promoted Kuldip Kang to the position of claims proposition manager, where she will focus on delivering excellent broker and customer service.
In her nine years at Allianz, she has worked across a number of transformation programmes and strategic initiatives. Earlier in her career, as an operations insights analyst, she examined customer data to drive improvements to the customer journey. She then worked as a business analyst on the LV= and L&G GI businesses’ transfer to Allianz. Most recently, as executive assistant and then business manager to CEO Simon McGinn, she has collaborated closely with the commercial executive committee.
Kuldip was named Young Professional of the Year by the Insurance Institute of Guildford (2018) and was shortlisted as Young Achiever of the Year at the British Insurance Awards (2019). As part of the CII New Generation Leadership programme, she led a project on improving public trust in digital insurance.
Kuldip replaces Emily Mills, who has joined KPMG. She will report to Margaret Scott, director of claims strategy and customer experience.
“I am very excited that Kuldip is joining Claims. Her background in data and her experience in change projects are real assets for her new role, which is very important. Our claims proposition is at the heart of what we offer brokers.”
Margaret Scott, director of claims strategy and customer experience
The information contained in this press release relates to Allianz Insurance plc. Allianz Insurance plc is one of the largest general insurers in the UK and part of the Allianz Group.
About Allianz Holdings plc
Allianz Holdings plc is the non-regulated holding company which owns the principal insurance operations of Allianz SE in Great Britain.
About Allianz
The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million* private and corporate customers in more than 70 countries. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing 790 billion euros on behalf of its insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage 1.7 trillion euros of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we are amongst the leaders in the insurance industry in the Dow Jones Sustainability Index. In 2021, over 150,000 employees achieved total revenues of 148.5 billion euros and an operating profit of 13.4 billion euros for the group.
These assessments are, as always, subject to the disclaimer provided below.
Cautionary note regarding forward-looking statements
This document includes forward-looking statements, such as prospects or expectations, that are based on management's current views and assumptions and subject to known and unknown risks and uncertainties. Actual results, performance figures, or events may differ significantly from those expressed or implied in such forward-looking statements. Deviations may arise due to changes in factors including, but not limited to, the following: (i) the general economic and competitive situation in the Allianz Group's core business and core markets, (ii) the performance of financial markets (in particular market volatility, liquidity, and credit events), (iii) the frequency and severity of insured loss events, including those resulting from natural catastrophes, and the development of loss expenses, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) particularly in the banking business, the extent of credit defaults, (vii) interest rate levels, (viii) currency exchange rates, most notably the EUR/USD exchange rate, (ix) changes in laws and regulations, including tax regulations, (x) the impact of acquisitions including and related integration issues and reorganization measures, and (xi) the general competitive conditions that, in each individual case, apply at a local, regional, national, and/or global level. Many of these changes can be exacerbated by terrorist activities.
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The Allianz Group assumes no obligation to update any information or forward-looking statement contained herein, save for any information we are required to disclose by law.
*Including non-consolidated entities with Allianz customers.
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